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(Head office: 4-27, Minami-Honjo 3-chome, Fukuyama City, Hiroshima Prefecture; President: Yoshiro Seo; hereinafter "Vessel Hotels"), which operates a nationwide hotel business based on the concept of "We love you, your family, and this city.," has announced that Vessel Hotels (four brands: Vessel Hotel Campana, Vessel Hotel, Vessel Inn, and REF by VESSEL HOTELS), operated by Vessel Hotel Development Co. (headquartered in Minato-ku, Tokyo; Koji Yamamoto, President & CEO; hereinafter "J.D. Power") on Thursday, November 21, 2024, in the Midscale Hotel category of the J.D. Power 2024 Hotel Guest Satisfaction Study℠, the hotel received the highest customer satisfaction rating*¹. The hotel received a particularly high evaluation for "price. We believe that our excellent cost performance was the reason for this result. Vessel Hotels This is the third time that the "Mid-Scale Hotel" has been awarded the first prize.

About Vessel Hotels
Vessel Hotels operates 35 facilities nationwide under five brands: Vessel Hotel Campana, Vessel Hotel, Vessel Inn, REF by VESSEL HOTELS, and Lequ.

As part of the "Joyful Breakfast Project," Vessel Hotels is working to renew the breakfast menus of its existing hotels, including newly opened hotels. Each facility has its own concept, based on the themes of "feeling the local area through breakfast" and "feeling the four seasons of Japan," and offers a variety of menus that focus on local cuisine and ingredients. In addition, children under 18 years of age can sleep in their parents' rooms free of charge.
Taking this award as an opportunity, we will continue to listen to our customers' feedback and strive to be a hotel that is loved by our customers and the local community.

*¹ JD Power 2024 Hotel Guest Satisfaction Study.
The survey covers hotel brands with a maximum room area of 15m² or more and less than 20m² (until the previous survey, hotel brands with a maximum regular price range of 9,000 yen or more and less than 15,000 yen, or hotel brands with a maximum price range of less than 9,000 yen and a maximum room area of 15m² or more were included).
Based on responses from 3,407 guests who stayed at the hotel within the past year. Tied for first place. japan.jdpower.com/awards

About theVessel Hotels brand

We love you, your family, and this city.
Whether you're traveling alone or with your family. A breakfast that will energize you for the day. A relaxing room. A convenient location. We want to provide thoughtful service that will make A wide array of amenities" come true.
We want you and your family to have a trip that puts a smile on your face and makes you want to come back again.
Vessel Hotels promises to be a hotel that is loved by you, your family, and this city.

"Give you and your family a day off. "
Vessel Hotel Campana
A breakfast made with plenty of local ingredients, public bath the whole family can enjoy. We want three generations of parents and children to enjoy a slightly luxurious resort atmosphere. Treat yourself and your family to a trip that will be etched in your family's memories. We will fully support you on this trip.

"Start today with delicious. "
Vessel Inn
Morning is the start of your day. A healthy and delicious breakfast is sure to keep you energized throughout the day. With thoughtful amenities and an easily accessible location, we aim to be a hotel where you can recharge your energy, and we will continue to provide honest service.

"Travel family-sized. "
Vessel Hotel
Spacious enough for the whole family to relax. Free breakfast and parking. We have prepared many services to make your family trip a joyful one. The whole family can stretch their wings. The whole family will smile. Vessel Hotel will deliver service that is A sincere smile.

"Enjoy the town with a stay that suits you."
REF by VESSEL HOTELS
"REF" is an abbreviation of Regional, Experience, and Flexible, and aims to be a hotel where guests can experience the essential value of travel by uncovering the unique characteristics of each region, such as its nature, art, crafts, and food culture.

"Lead to Quality Time"
Leku
In today's rapidly changing world, we believe that it is becoming more and more important to have time to escape from the everyday and spend time relaxing with loved ones, and to have an environment that refreshes both body and mind.We promise to provide an environment that is not too pretentious, but that allows you to feel like you are in an extraordinary place, and above all, to provide you with a time where you can spend time with your loved ones with joy and smiles.