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*Please enter the number of people per room.

* Vessel club Points are not eligible for package plans with airline tickets and JR rides because they are external products.

Click here for information on children under 18 sleeping in the same bed as guests
Children aged 18 and under can stay free of charge when sharing the same room as their parents or grandparents using existing bedding.
Please pay attention to the number of beds and bed width in your room.
*For children between elementary school age and 18 years old, please enter the number of people in the "Elementary School Age" field. For children in junior high school age and above who will be sharing a bed, please also enter the age and number of people in the "Requests" field on the reservation page.
*If you require a bed, the price will be the same as for adults, so please make a reservation as an adult.
*If one adult and one child use a twin room, the price will be for two adults.
[Breakfast for children sharing a bed]
Children aged 0-5 are free, and children aged 6 and over are charged. This fee is not included in the reservation fee, so please pay separately at check-in.
*At VESSEL INN SHIGA MORIYAMA STATION children are charged the same rate as adults.
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About reservations on the official website | About error recovery | Notice | [Official] Vessel Hotels [BEST RATE GUARANTEE]

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About reservations on the official website | Error recovery

2023.05.02

information

Thank you for always using Vessel Hotels.

Due to a system failure in the online accommodation reservation system of the official website that you are using, the reservation notification email has not been sent normally since yesterday, the error screen is displayed when the reservation is completed, and you cannot register as a member. Although the situation was occurring, it has now been restored and emails are now being sent as usual when making reservations and registering as members.

【phenomenon】
Reservation notification e-mail (reservation completion/change/cancellation) does not arrive
An error screen is displayed when completing or canceling a reservation
I did not receive a confirmation email when registering as a member

[Failure Occurrence Time]
May 1, 2023 (Monday) 16:20 to May 2 (Tuesday) around 18:10

Reservation completion emails and membership registration emails that have not been sent during the above period will be sent in order.

If you have any questions, please contact the hotel where you made your reservation.
We sincerely apologize for the inconvenience caused.

Vessel Hotels

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