*Package plans such as airline tickets, JR trains, rental cars, etc. are external products and are not eligible for Vessel Club Points.


Vessel Hotels has the following accommodation provisions.

Article 1. Scope of Application

Contracts for Accommodation and the related agreements to be entered into between the Guest and the Hotel shall be subject to these Terms and Conditions. And any particulars not provided for herein shall be governed by laws and regulations and generally accepted practices.
Notwithstanding this preceding paragraph, the Hotel shall take precedence this special contract provisions these Terms and Conditions, insofar as such special contract does not violate laws and regulations and generally accepted practices.

Article 2. Breaches of Basic Compliance

The Guest who intends to make an application for an Accommodation contracts with the Hotel shall notify the Hotel of the following particulars.
 (1) Name of the Guest(s);
 (2) Date of accommodation and estimated time of arrival;
 (3) Accommodation Charges
 (4) Other particulars deemed to be necessary by the Hotel

Article 3.  Registration

The Guest shall register the following particulars at the front desk of the Hotel on the day of accommodation:
(1) Name, age, sex, address and occupation of the Guest(s);
(2) Except Japanese, nationality, passport number, port and date of Entry in Japan.
(3) Date and estimated time of departure; and
(4) Other particulars deemed necessary by this Hotel.

Article 4.  Refusal of Accommodation Contracts

The Hotel may not accept the conclusion of an Accommodation Contract under any of the following cases:
(1) When the application for accommodation does not conform with the provision of these Terms and Conditions;
(2) When the Hotel is fully booked and no room is available;
(3)  When the Guest seeking accommodation is deemed liable to conduct himself in a manner that will contravene the laws or act against the public order or good morals in regard to his accommodation;
(4) When the Guest is a member of any designated organized crime syndicate or concerned with such, and / or any other anti-social forces (hereinafter the Crime Syndicate etc.), as established by the Act for the Prevention of Wrongful Acts by Members of Organized Crime Groups (enforced on March 1, 1992);
(5) When the Guest is a member of organizations whose business is controlled by the Crime Syndicates or similar parties;
(6) When the Guest is a member of organizations whose board member(s) belong to the Crime Syndicate or similar parties;
(7) When the Guest is deemed likely to behave in a manner that will disturb other Guests;
(8) When the Guest commits acts of violence, intimidation, blackmail, threatening behavior, and / or requests the Hotel to assume an unreasonable burden, or has behaved in the same manner in the past, towards the Hotel's facilities and / or the staff;
(9) When the Guest seeking accommodation can be clearly detected to be carrying an infectious disease;
(10) When the Hotel is unable to provide accommodation due to natural calamities, malfunction of facilities and / or other unavoidable causes;
(11) When the Guest is deemed liable to conduct and / or have conducted himself in a manner that creates a disturbance which annoys other guests such as a highly intoxicated.

Article 5.  Clarification of Name etc.

When the Hotel has accepted a request for accommodation in advance of the day of occupancy (hereinafter called "the request for accommodation reservation"), it may request the person making the reservation to clarify the following particulars, within designated period.
(1) Name, sex, nationality, address, and occupation of the person occupying the accommodation.
(2) Other particulars deemed necessary by the Hotel.

Article 6.  Occupancy hours of Guest Rooms​ ​

The Guest is entitled to occupy the contracted guest room of the Hotel from 2:00p.m. to the next 11:00a.m. However, in the case when the Guest is accommodated continuously, the Guest may occupy it all day long, except for the days of arrival and departure.
The Hotel may, notwithstanding the previous paragraph, permit the Guest to occupy the room beyond the time prescribed in the same paragraph. In this case, additional fees defined separately by the Hotel will be required. For more information, please contact to the front desk.

Article 7.  Payment of Bills​ ​

Payment of bills shall be made in Japanese currency, traveler's checks and, or coupons recognized by the Hotel at the front desk of the Hotel, at the time of the guest's arrival or when requested by the Hotel. However, the Hotel cannot accept personal checks.

Article 8.  Rejection of Continued Occupancy​ ​

The Hotel may reject the continued occupancy of the room, even for the period accepted, in the following cases.
(1) When it comes under clauses 3 to 11 of article 4.
(2) When the guest does not observe the rules stated in previous articles.

Article 9.  Responsibility on Accommodation

The responsibility of the Hotel concerning accommodation shall start from the time the Guest registers at the front desk or when he enters his room, whichever is the earlier, and terminates at the time he leaves his room to depart.
When the Guest can no longer be accommodated due to reasons for which the Hotel is responsible, the Hotel shall arrange to secure accommodation of the same or similar standard facilities elsewhere for the Guest, excepting cases of natural calamities, and other causes making its observance difficult. In such a case, there shall be no charge to the Guest for the accommodation at the Hotel for the day.
The Hotel takes no responsibility to the accident which is occurred by the Guest's taking no notice of Contracts for Accommodation.

Article 10.  Governing Language

​ ​These provisions are written in Japanese, English, Chinese and Korean. In the event of any inconsistency or difference between the two versions of these provisions, the Japanese version shall prevail in all respects.

Article 11.  Observance of Use regulations​ ​

The Guest shall observe the Use Regulations established by the Hotel which are posted within the premise.

Article 12.  Cancellation of Reservation

When the person making the reservation cancels the whole or a part of the reservation made, the Guest shall pay to the Hotel cancellation charges listed in Table 1.
​ ​In the case when the Guest does not appear by 10 p.m. of the accommodation date (1 hour after the expected time of arrival if the Hotel is notified of it) without an advance notice, the Hotel may regard the Accommodation Contract as being cancelled by the Hotel.
Now show Accommodation day 1 day prior to Accommodation day 9 days prior to 
Accommodation day
20 days prior to 
Accommodation day
Individual 1 to 14 100% 80% 20% 10%
Group 15 to 99 100% 80% 20% 10%
100 and more 100% 100% 80% 20% 10%
Individual Group
1 to 14 15 people ~
99 people
100 people
that's all
Now show 100% 100% 100%
Accommodation day 80% 80% 100%
1 day prior to Accommodation day 20% 20% 80%
9 days prior to 
Accommodation day
10% 20%
20 days prior to 
Accommodation day

《Table 1.》 Cancellation Charge

Article 13.  Handling of Deposited Articles

The Hotel shall compensate the Guest for the damage when loss, breakage or other damage is caused to the goods, cash or valuables deposited at the front desk by the Guest, except in the case when this has occurred due to causes of force major. However, for cash and valuables, when the Hotel has requested Guest to report its kind and value but the Guest has failed to do so, the Hotel shall compensate the Guest within the limits of 150,000 yen.
The Hotel shall compensate the Guest for the damage when loss, breakage or other damage is caused, through intention or negligence on the part of the Hotel, to the goods, cash or valuables which are brought into the premises of the Hotel by the Guest but are not deposited at the front desk. However, for articles of which the kind and value has not been reported in advance by the Guest, the Hotel shall compensate the Guest within the limits of 150,000 yen.​ ​

Article 14.  Custody of Baggage and / or Belongings of the Guest​ ​

When the baggage of the Guest is brought into the Hotel before his arrival, the Hotel shall be liable to keep it only in the case when such a request has been accepted by the Hotel. The baggage shall be handed over to the Guest at the front desk at the time of his check-in.
If the guest's baggage or personal belongings have been misplaced at the Hotel after the Guest has checked out, the Hotel will wait for the owner to contact and instruct. If there is no owner's instruction or the owner is unknown, keep it for 14 days including the date of discovery, then dispose of it. In addition, valuables are stored for 7 days including the date of discovery, and then delivered to the nearest police station. However, items that cannot be stored for a long period of time, such as raw foods and foods, and articles such as magazines that are deemed inappropriate by our hotel are stored for one day including the date of discovery, and then disposed of.
The Hotel's liability in regard to the custody of the Guest's baggage and belongings in the case of the preceding two paragraphs shall be assumed in accordance with the provisions of paragraph 1 of the Preceding Article in the case of paragraph 1, and with the provisions of paragraph 2 of the same Article in the case of paragraph 2.

Article 15.  Locker Rental Agreement

Valuables and cash may not be kept in a rental locker but should be deposited at the front desk even if there is a rental locker in the Hotel.
Liquids should not be kept in a rental locker.​ ​
The Hotel is not responsible for loss of or damage to the items kept in a rental locker.

Article 16.  Liability of the Guest​ ​

The Guest shall compensate the Hotel for the damage caused through intention or negligence of the Guest.

Article 17.  Liability in Regard to Parking

The Hotel shall not be liable for the custody of the vehicle of the Guest when the Guest utilizes the parking lot that the Hotel contracts, at it shall be regarded that the Hotel simply offers the space for parking whether the key of the vehicle has been deposited to the Hotel or not. However, the Hotel shall compensate the Guest for the damage caused through intention or negligence on the part of the Hotel in regard to the contract of the parking lot.

Article 18.  Disclaimer

The Guest shall be liable for any use of computer communication services from within the Hotel. The Hotel will not accept any responsibility for any possible damage that may be caused by a systems failure or any other reasons while the computer communication services are being used. In addition, the Guest may be required to compensate the Hotel and third parties for any possible damage caused by acts that are judged to be inappropriate use of our computer communication system.

Rules and Regulationご利用規則

In order to maintain the public nature of the hotel and ensure a safe and comfortable stay for our guests, we ask that all guests using our hotel abide by the following rules based on the accommodation terms and conditions.
In addition, if you do not comply with the usage rules, we may refuse your stay in accordance with Article 8 of the Accommodation Terms and Conditions.

Please do not use firearms such as heating, cooking, presses, irons, etc. inside the facility. However, this excludes equipment provided by the hotel.
Please refrain from smoking outside of designated smoking areas.
Please do not harass or cause trouble to others by singing, making noise, or otherwise.
Please do not use fireworks, incense, candles, or other items that may cause a fire.
Please do not bring the following items into the facility.
・Animals (other than guide dogs/assistance dogs), birds
- Items that are easily ignited or flammable, such as gunpowder or volatile oil
・Things that emit a particularly bad odor
・Unauthorized firearms and swords
・Remarkably large quantities of items
・Other items that appear to threaten the safety of other customers
Please do not gamble or engage in any behavior that disturbs public morals within the facility.
Please do not use the equipment and items in the facility for any purpose other than their intended purpose.
Please do not take items from the hotel out of the hotel or move them to other areas within the hotel.
Please do not attach foreign objects to the hotel's buildings or equipment, or do any work that would change the current status. In case of damage, actual cost will be charged.
Please do not hang items on the windows that may detract from the appearance of the hotel.
Please do not distribute advertising materials or sell goods to other guests within the hotel.
Please do not leave shoes or other items in the hallways or lobby.
If you wish to change the length of your stay, please contact the front desk staff in advance.
Laundry and lost items will be stored for up to 7 days after departure.
Additionally, any food or drinks left behind will be disposed of without contacting the customer.
The hotel is not responsible for any accidents (damage or theft) while using the hotel's contracted parking lot.
Please leave your valuables at the front desk. The hotel is not responsible for any other theft.
Payment is in advance. Please pay the full amount for your reservation at the front desk upon check-in.
We do not allow outside guests to enter the room. Please meet in the lobby.
Please do not use guest rooms or the lobby as an office or business office.
Please check the evacuation route map displayed inside each guest room door.
We do not accept advance payment for items sold at the hotel, ticket fees for airplanes, trains, buses, etc., taxi fees, postage stamp fees, luggage shipping fees, etc.
We do not allow minors to stay overnight unless they have specific permission from their guardian.
Please do not enter any areas of the building other than business facilities without permission.
Please use slippers only in your room.